Customer Service Representative

4 weeks ago


Van Nuys, California, United States Vallarta Supermarkets Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at Vallarta Supermarkets. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and supporting the overall success of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in locating products, answering questions, and providing product information.
  • Conduct store sweep inspections to ensure a clean and safe shopping environment.
  • Collect shopping carts, collect debris from carts, and return them to designated areas.
  • Bag groceries, return unwanted merchandise to its location, and accurately verify prices.
Requirements
  • Enjoy working with the public and providing excellent customer service.
  • Have good communication skills and a friendly, courteous attitude.
  • Be able to work a flexible schedule, including weekends and holidays.
  • Be able to transfer to other locations within a reasonable commute of home store.
  • Meet the physical requirements of the job.
Preferred Qualifications
  • No experience necessary; willingness to learn and take on new challenges.
  • Basic understanding of English language.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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