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Registered Medical Support Specialist

2 months ago

High Point, North Carolina, United States Oak Street Health Full time

Position Overview

Join a dynamic team at Oak Street Health, a leader in community-based healthcare.

Company: Oak Street Health

Role: Medical Assistant

At Oak Street Health, we are committed to transforming healthcare delivery for adults on Medicare in underserved communities. Our innovative approach focuses on holistic and integrated care, ensuring our patients receive the highest quality of health and wellness services. Since our inception, we have expanded our reach across multiple states, establishing a robust network of healthcare centers dedicated to improving patient outcomes.

Role Responsibilities

As a Medical Assistant, you will play a vital role in our care teams, which are designed to provide exceptional patient experiences. Your responsibilities will include:

  • Facilitating efficient patient flow by promptly rooming patients and assisting providers in maintaining their schedules.
  • Delivering outstanding patient service and preparing patients for their appointments.
  • Collecting vital signs, documenting chief complaints, and reviewing medication histories.
  • Conducting patient screenings in accordance with established protocols.
  • Managing inventory by ordering supplies and ensuring exam rooms are well-stocked.
  • Performing routine quality control checks, including infection control measures and equipment maintenance.
  • Maintaining a clean and safe environment in exam rooms for patient visits.
  • Providing telephonic support to patients under the guidance of an RN or provider.
  • Administering vaccinations and performing diagnostic procedures as directed.
  • Conducting waived laboratory tests and scheduling necessary diagnostic evaluations.
  • Assisting with the application of durable medical equipment.
  • Participating in care team meetings to enhance patient care and clinic operations.
  • Completing additional tasks as assigned.

The Medical Assistant will report directly to the Practice Manager.

Candidate Profile

We seek motivated and experienced Medical Assistants who possess:

  • A minimum of 3 years of experience in a Medical Assistant role.
  • Current CPR certification.
  • Medical Assistant certification or registration; however, over 5 years of relevant experience may be considered in lieu of certification.
  • Proficiency in electronic medical records (EMR).
  • Experience working with geriatric patients is preferred.
  • Phlebotomy Technician Certification is a plus.
  • Strong communication skills and a commitment to customer service.
  • Demonstrated problem-solving abilities and a positive, adaptable attitude.
  • Fluency in Spanish, Polish, Russian, or other languages relevant to our patient communities is advantageous.
  • Authorization to work in the United States.
  • A strong alignment with our core values and culture.

Why Choose Oak Street Health?

At Oak Street Health, we offer our team members the opportunity to be part of a healthcare revolution. Our workplace culture is collaborative and energetic, providing:

  • High levels of responsibility and opportunities for rapid career advancement.
  • A modern and welcoming work environment.
  • Competitive benefits, including paid time off, a generous 401K match with immediate vesting, and comprehensive health benefits.