Event Service Supervisor

2 weeks ago


Mt Sterling, United States Deer Creek Lodge and Conference Center Full time
Job Overview: We are seeking a dedicated Event Service Supervisor to ensure exceptional service for our banquet guests while utilizing leadership and managerial expertise to effectively oversee the banquet team.

Benefits
  • Comprehensive Medical and Dental Coverage
  • Paid Time Off
  • Competitive Compensation
  • 401(k) Retirement Plan
  • Life Insurance Options
  • Disability Coverage
  • Discounted Hotel Stays
  • Continuous Training and Professional Development
Key Responsibilities
  • Guarantee the satisfaction of banquet attendees by supervising and coordinating the banquet staff.
  • Surpass customer expectations by ensuring the department delivers outstanding service and collaboration.
  • Ensure adherence to the specifications outlined in the banquet event order by collaborating closely with the Banquet Manager and other Food and Beverage departments as necessary.
  • Maintain adequate staffing levels and provide training for new team members.
  • Oversee safety within the department by conducting regular safety inspections and addressing any identified hazards.
  • Enforce safety protocols and procedures among staff members within the department.
  • Foster positive working relationships with all associates to promote a cooperative environment that enhances employee morale, productivity, and efficiency.
  • Perform additional duties as assigned.
Qualifications
  • Education: High School Diploma or GED is required.
  • 1-3 years of experience in full-service banquets or catering, including roles as a server and setup personnel.
  • Prior management experience is essential.
  • Licenses or Certifications: Compliance with state requirements.
  • Effective verbal and written communication skills with a strong command of the English language.
  • Basic computer proficiency is necessary.
  • Familiarity with POS systems is preferred.
  • Ability to meet deadlines and ensure thorough completion of tasks.
  • Must be able to walk and stand for extended periods.
  • Able to lift up to 50 lbs regularly and occasionally lift trays or food items weighing up to 30 lbs.
  • Capable of pushing and pulling carts and equipment weighing up to 250 lbs.
  • Willingness to climb stairs in facilities without elevators.
  • Must maintain a neat, clean, and professional appearance.
About Us: At Deer Creek Lodge and Conference Center, we pride ourselves on delivering exceptional hospitality and service. Our commitment to excellence has made us a leader in the industry, and we are continuously looking for passionate individuals to join our team.
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