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Transportation Coordinator

1 month ago

Minneapolis, Minnesota, United States Shaner Hotel Group Full time
Job Summary

We are seeking a skilled Transportation Coordinator to join our team at the Residence Inn Minneapolis Edina. As a key member of our staff, you will be responsible for safely and courteously transporting guests to their desired locations.

Responsibilities
  • Operate the hotel shuttle/van to transport guests safely and courteously to their desired location(s).
  • Ensure that all driveways are kept clear and that vehicles are not parked or left standing in illegal spaces.
  • Monitor all parking areas/levels and report any vehicle/safety hazards, unauthorized personnel, or potential security problems to the Manager.
  • Assist guests and visitors into and out of the hotel van, including loading/unloading luggage.
  • Relay accurate directions to guests on inquiries of transportation within the local area.
  • Handle guest complaints by ensuring guest satisfaction.
Requirements
  • Valid driver's license in the state of hotel's operations.
  • Excellent driving record.
  • Ability to provide legible communication and directions.
  • Previous guest relations and/or training.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

About Us

Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.