Front Desk Coordinator

4 days ago


Greenville, South Carolina, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Customer Service
    • Provide warm and welcoming greetings to members and patients
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Address patient concerns and resolve issues in a fair and efficient manner
  • Administrative Support
    • Manage patient schedules and appointments
    • Process patient transactions and maintain accurate records
    • Assist with data entry and other administrative tasks as needed
  • Marketing and Sales
    • Participate in marketing and sales initiatives to attract new patients
    • Upsell and cross-sell services to existing patients
    • Develop and maintain relationships with patients to increase loyalty and retention
  • Team Collaboration
    • Work collaboratively with the chiropractic team to ensure seamless patient care
    • Communicate effectively with team members to resolve issues and improve patient outcomes
Requirements
  • Education
    • High school diploma or equivalent required
  • Experience
    • Previous customer service or sales experience preferred
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Basic computer skills and knowledge of point-of-sale systems
What We Offer
  • Competitive Compensation
    • $14 - $16 per hour, including commission
  • Benefits
    • Medical benefits offered
  • Opportunities for Advancement
    • Opportunities for career growth and advancement within the company
About The Joint Chiropractic

The Joint Chiropractic is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to delivering exceptional patient care and building strong relationships with our patients and team members.



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