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Residence Inn Greenville Front Desk Associate

2 months ago

Greenville, South Carolina, United States RESIDENCE INN-GREENVILLE Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Residence Inn Greenville. As a Night Auditor, you will be responsible for providing exceptional customer service, processing payments, and maintaining the front desk area.

Key Responsibilities
  • Provide outstanding service to guests, responding to requests and concerns in a timely and professional manner.
  • Process payments and make necessary changes/updates to guest accounts.
  • Enter and update reservation information in the system.
  • Collaborate with other departments to communicate information about room availability and status.
  • Maintain the front desk area, ensuring it is clean, welcoming, and organized.
  • Close and balance room accounts.
  • Run, print, and distribute various reports.
  • Make adjustments to accounts as needed.
Why Choose Residence Inn Greenville?

We offer a competitive salary, exciting and fun work environment, top-notch training and growth opportunities, and a range of benefits, including:

  • Competitive Salary: We recognize and reward our team members for their hard work.
  • Exciting and Fun Work Environment: Join a team that believes you should enjoy coming to work every day.
  • Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career.
  • Nationwide hotel employee rates at select properties.
  • Medical, Dental, and Vision coverage.
  • Paid vacation time.
  • 401k Retirement Plan.
Requirements

To be successful in this role, you will need:

  • Preferred 1 year of customer service experience.
  • Exceptional verbal and written communication skills.
  • Ability to cultivate a productive team that embodies our company values.
  • Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.
Physical Demands

The physical demands of this role include:

  • Must be able to stand for prolonged periods of time.
  • Must be able to lift up to 15 pounds.
  • Must be able to navigate various departments of the organization's physical premises.
Affirmative Action/EEO Statement

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.