Customer Service Liaison

7 days ago


Agawam, Massachusetts, United States Cadrex Full time

**About the Role:**

We are seeking a highly skilled and detail-oriented Order Processing Specialist to join our team at Cadrex. As an Order Processing Specialist, you will be responsible for ensuring seamless order entry and processing, while providing top-notch customer service.

Key Responsibilities:

  • Verify purchase orders received for accuracy in part numbers, price, and billing information
  • Enter customer orders, changes, and other data into the computer system
  • Provide timely and accurate information to customers on order status and product knowledge requests
  • Participate in inter-company meetings such as Production, Strategic Customer Service, and Customer Service staff meetings
  • Maintain open order reports for individual customers and provide updates and tracking information

Requirements:

  • 1+ years related experience in a high-volume manufacturing setting preferred
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Attention to detail and quality

Schedule & Salary:

$20-25 per hour + bonus, M-F, onsite



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