Client Support Associate

2 weeks ago


Agawam, Massachusetts, United States Cadrex Full time

**Overview:**

Cadrex Manufacturing Solutions is a leading provider of complex sheet metal and machined production parts, assemblies, and weldments for various end markets. We are seeking a Customer Service Liaison to join our team, providing exceptional customer support and ensuring seamless order processing.

Key Responsibilities:

  • Enters customer orders, changes, and other data into the computer system
  • Provides timely and accurate information to customers on order status and product knowledge requests
  • Participates in inter-company meetings such as Production, Strategic Customer Service, and Customer Service staff meetings

Requirements:

  • 1+ years related experience in a high-volume manufacturing setting preferred
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Attention to detail and quality

Salary & Schedule:

$20-25 per hour + bonus, M-F, onsite

],

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