Housekeeping Inspector
4 days ago
The Ocean Reef Resort is seeking a highly skilled and detail-oriented Housekeeping Inspector to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.
Key Responsibilities- Assist with the supervision, training, and coaching of housekeeping staff to ensure they understand their duties and perform them efficiently.
- Conduct thorough inspections of guest rooms, common areas, and storerooms to ensure cleanliness standards are met.
- Update team members on the status of each guest room and document the results of room inspections, resolve deficiencies, and write work orders for maintenance issues.
- Inspect for any damages and immediately report to the manager.
- Efficiently manage, stock, and control linen, supplies, and equipment and closets.
- Perform cleaning duties based on business volume and the resort's needs.
- Complete daily room assignments/section assignments for Housekeeping Room Attendants, Housepersons, and Public Area Attendants if needed.
- Coordinate with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction.
- Address guest concerns promptly and effectively, taking appropriate actions to resolve issues.
- Greets guests and provides prompt and courteous service.
- Weekend and daytime availability.
- Prior housekeeping experience required.
- Passion for providing exceptional service to guests and team members.
- Strong attention and care to details.
- Ability to support and motivate team members.
- Responsibility, reliability, and honesty.
- Teamwork and collaboration.
- Medical, Dental, and Vision coverage options.
- Paid Time Off.
- 401(k) retirement plan with company match.
- Paid Parental Leave (10 weeks).
- Bereavement Leave and Jury Duty Pay.
- Life and AD&D Insurance.
- Health Savings Account and Flexible Spending Account options.
- Accident, Critical Illness, Hospital Indemnity, Legal Plan, and Commuter Benefits options.
- Employee Assistance Program.
- David L. Brittain Scholarship Program.
- Local Attraction Discounts.
- Associate Referral Program.
- Tuition Reimbursement.
- Resort Accommodations Discount.
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