Housekeeping Inspector

4 days ago


Myrtle Beach, South Carolina, United States Ocean Reef Resort Full time
Job Summary

The Ocean Reef Resort is seeking a highly skilled and detail-oriented Housekeeping Inspector to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.

Key Responsibilities
  • Assist with the supervision, training, and coaching of housekeeping staff to ensure they understand their duties and perform them efficiently.
  • Conduct thorough inspections of guest rooms, common areas, and storerooms to ensure cleanliness standards are met.
  • Update team members on the status of each guest room and document the results of room inspections, resolve deficiencies, and write work orders for maintenance issues.
  • Inspect for any damages and immediately report to the manager.
  • Efficiently manage, stock, and control linen, supplies, and equipment and closets.
  • Perform cleaning duties based on business volume and the resort's needs.
  • Complete daily room assignments/section assignments for Housekeeping Room Attendants, Housepersons, and Public Area Attendants if needed.
  • Coordinate with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction.
  • Address guest concerns promptly and effectively, taking appropriate actions to resolve issues.
  • Greets guests and provides prompt and courteous service.
Requirements
  • Weekend and daytime availability.
  • Prior housekeeping experience required.
  • Passion for providing exceptional service to guests and team members.
  • Strong attention and care to details.
  • Ability to support and motivate team members.
  • Responsibility, reliability, and honesty.
  • Teamwork and collaboration.
Benefits
  • Medical, Dental, and Vision coverage options.
  • Paid Time Off.
  • 401(k) retirement plan with company match.
  • Paid Parental Leave (10 weeks).
  • Bereavement Leave and Jury Duty Pay.
  • Life and AD&D Insurance.
  • Health Savings Account and Flexible Spending Account options.
  • Accident, Critical Illness, Hospital Indemnity, Legal Plan, and Commuter Benefits options.
  • Employee Assistance Program.
  • David L. Brittain Scholarship Program.
  • Local Attraction Discounts.
  • Associate Referral Program.
  • Tuition Reimbursement.
  • Resort Accommodations Discount.


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