Full-Time Housekeeping Inspector
6 days ago
Job Summary:
The Housekeeping Inspector/Quality Assurance Supervisor is a key member of our housekeeping team at Dual Courtyard & SpringHill Suites by Marriott - Myrtle Beach Oceanfront. This role is responsible for supporting the Director and Assistant Director of Housekeeping in managing, training, and coaching housekeeping associates to ensure quality performance on a daily basis.
Responsibilities:
- Assists with the supervision, training, and coaching of housekeeping staff to ensure they understand their duties and perform them efficiently.
- Thoroughly inspects guest rooms, common areas, and storerooms to ensure cleanliness standards are met.
- Updates team members on the status of each guest room.
- Documents the results of room inspections, resolves deficiencies, and writes work orders for maintenance issues.
- Inspects for any damages and immediately reports to the manager.
- Efficiently manages, stocks, and controls linen, supplies, and equipment and closets.
- Performs cleaning duties based on business volume and the resort's needs.
- Completes daily room assignments/section assignments for Room Attendants, Housepersons, and Public Area Attendants if needed.
- Coordinates with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction.
- Addresses guest concerns promptly and effectively, taking appropriate actions to resolve issues.
- Greets guests and provides prompt and courteous service.
Requirements:
- Possession of a passion for providing exceptional service to guests and team members.
- Strong attention to detail and ability to support and motivate team members.
- Responsibility, reliability, and honesty.
- Teamwork and collaboration.
Benefits:
- Weekly pay.
- Medical, dental, and vision coverage options.
- Paid Time Off.
- 401(k) retirement plan with company match.
- Paid Parental Leave (10 weeks).
- Bereavement Leave and Jury Duty Pay.
- Life Insurance Benefit.
- Health Savings Account, Accident, Personal Cancer Protection, and Short Term Disability.
- Employee Assistance Program.
- David L. Brittain Scholarship Program.
- Local Attraction Discounts.
- Associate Referral Program.
- Tuition Reimbursement.
- Resort Accommodations Discount.
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