Full-Time Housekeeping Inspector

6 days ago


Myrtle Beach South Carolina, United States Dual Courtyard & SpringHill Suites by Marriott - Myrtle Beach Oceanfront Full time

Job Summary:

The Housekeeping Inspector/Quality Assurance Supervisor is a key member of our housekeeping team at Dual Courtyard & SpringHill Suites by Marriott - Myrtle Beach Oceanfront. This role is responsible for supporting the Director and Assistant Director of Housekeeping in managing, training, and coaching housekeeping associates to ensure quality performance on a daily basis.

Responsibilities:

  • Assists with the supervision, training, and coaching of housekeeping staff to ensure they understand their duties and perform them efficiently.
  • Thoroughly inspects guest rooms, common areas, and storerooms to ensure cleanliness standards are met.
  • Updates team members on the status of each guest room.
  • Documents the results of room inspections, resolves deficiencies, and writes work orders for maintenance issues.
  • Inspects for any damages and immediately reports to the manager.
  • Efficiently manages, stocks, and controls linen, supplies, and equipment and closets.
  • Performs cleaning duties based on business volume and the resort's needs.
  • Completes daily room assignments/section assignments for Room Attendants, Housepersons, and Public Area Attendants if needed.
  • Coordinates with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction.
  • Addresses guest concerns promptly and effectively, taking appropriate actions to resolve issues.
  • Greets guests and provides prompt and courteous service.

Requirements:

  • Possession of a passion for providing exceptional service to guests and team members.
  • Strong attention to detail and ability to support and motivate team members.
  • Responsibility, reliability, and honesty.
  • Teamwork and collaboration.

Benefits:

  • Weekly pay.
  • Medical, dental, and vision coverage options.
  • Paid Time Off.
  • 401(k) retirement plan with company match.
  • Paid Parental Leave (10 weeks).
  • Bereavement Leave and Jury Duty Pay.
  • Life Insurance Benefit.
  • Health Savings Account, Accident, Personal Cancer Protection, and Short Term Disability.
  • Employee Assistance Program.
  • David L. Brittain Scholarship Program.
  • Local Attraction Discounts.
  • Associate Referral Program.
  • Tuition Reimbursement.
  • Resort Accommodations Discount.

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