Healthcare Administrator Assistant
5 days ago
BFF Medical Wellness Clinic is a leader in wellness and aesthetic medicine, providing cutting-edge treatments to help patients achieve their health and beauty goals. We are seeking a highly organized and professional Medical Receptionist to join our team.
Job Description:This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will be responsible for managing appointments, payments, and inquiries, while ensuring smooth clinic operations.
Responsibilities:- Patient Interaction:
- Greet and check in patients in a friendly and professional manner.
- Answer phone calls and patient inquiries promptly.
- Appointment Management:
- Schedule and confirm patient appointments.
- Maintain an organized appointment calendar.
- Payment Collection:
- Collect and process payments for services and memberships.
- Explain payment options and assist patients with billing inquiries.
- Administrative Duties:
- Verify patient insurance and update records in the EMR system.
- Ensure accuracy and confidentiality in maintaining patient files.
- Assist with office tasks such as scanning, filing, and supply management.
- Experience:
- Minimum 3 years of experience in a similar role, preferably in a medical or wellness clinic.
- Skills:
- Strong interpersonal and communication skills.
- Proficiency in EMR systems and Microsoft Office.
- Bilingual (English and Spanish) is highly preferred.
- Licensure/Certification:
- Experience or certification in the medical field is highly desired but not required.
- $28-$38 per hour depending on experience.
- Staff discounts on wellness and aesthetic treatments.
- A positive and collaborative team environment.
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