Sales Team Leader
13 hours ago
About Verge Mobile
Verge Mobile is a T-Mobile Authorized Retailer with multiple locations throughout the United States. We provide a fun, educational environment and unlimited financial earnings and professional growth opportunities.
Job Overview
We are seeking an enthusiastic leader to join our team as a Sales Team Leader in the wireless industry. As a key member of our retail sales team, you will be responsible for delivering exceptional customer experiences by assisting the Store Manager with leading, coaching, and developing a high-performing sales team.
Responsibilities
- Support the manager in leading, developing, and motivating the location's sales team and creating a positive and productive environment.
- Assist in overall store operations while being accountable for personal/store sales and the development of a motivated team.
- Effectively manage customer traffic visiting the store and balance wait times.
- Stay current on all products, services, and promotions and assist the Store Manager in educating others about relevant information.
- Ensure the location is fully staffed at all times.
- Assist the Store Manager with recruiting new talent to the team.
- Ensure the store always looks its best and complies with T-Mobile merchandising requirements.
- Support store operations and ensure compliance with guidelines set by T-Mobile and Verge Mobile, including merchandising, inventory/shrinkage, and customer service.
Requirements
- High school diploma or GED and 2 years of previous experience in the restaurant, hospitality, retail sales, or customer service industry (previous wireless retail sales experience preferred).
- Knowledge of the wireless industry standards and technology is preferred.
- A track record of achieving sales quotas/goals.
- Intermediate proficiency in Microsoft Office Suite.
- Sales and sales management experience.
- Operational and financial management experience.
- Excellent communication skills (verbal and written).
- Capable of building trusting relationships.
- Exhibits a can-do attitude that is positive, supportive, and cooperative.
- A team player who can work well with staff and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.
- Can effectively balance customer needs and performance goals.
- Must be flexible to work various shifts throughout the week, which may include evenings, weekends, and holidays.
- Ability to stand long periods of time.
- At least 18 years of age.
- Pass a pre-employment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws).
- L Legally authorized to work in the United States.
Benefits
- $18.00 per hour base pay, plus monthly commissions based on performance.
- Early access to pay and commissions based on work hours.
- Paid training.
- Career development and growth opportunities.
- Personal Time Off.
- Medical, Dental, Vision, and other insurance options.
- 401(k) with company match.
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