Executive Team Leader General Merchandise Specialist

1 month ago

San Jose, California, United States Target Full time
About the Role

We are seeking a highly skilled and experienced Executive Team Leader to join our General Merchandise & Food Sales team at Target. As a key leader, you will be responsible for driving sales growth, managing a team of experts, and ensuring a consistent guest experience across all General Merchandise areas of the store.

Key Responsibilities
  • Drive total store sales and understand your role in sales growth and how your departments and team contribute to and impact total store profitability
  • Manage Food & Beverage, food services (if applicable), inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the store
  • Manage a team of experts in operations, accuracy and efficiency and enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)
  • Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you are guest ready at all times
  • Conduct regular check-ins with your team to ensure completion of tasks and workload
  • Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
  • Oversee GM Team Leaders workload planning including transitions, revisions and sales plans for all GM areas
  • Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time
  • Drive a culture centered in food safety; train, validate and coach team to deliver proper execution on all food safety standards and cleaning routines
  • Lead an efficient operation to fund the sales culture
  • Oversee Food & Beverage Team Leader's workload planning including transitions, revisions, sales plans, sampling and promotions
  • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
  • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
  • Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
  • Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest
  • Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve
  • Plan, lead and follow-up on organizational and operational change
  • Anticipate and identify changes in unique store trends
  • Develop and coach your team to elevate their skills and expertise
  • Establish a culture of accountability through clear expectations and performance management; actively develop, coach and train your team; anticipate staffing needs, talent plan and recruit - both long and short term
  • Provide service and a shopping experience that meets the needs of the guest
  • Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
What We Are Looking For
  • Working in a fun and energetic environment makes you excited
  • We work efficiently and as a team to deliver for our guests
  • Providing service to our guests that makes them say I LOVE TARGET excites you
  • That's why we love working at Target
  • Leading teams who are stocking, setting and selling Target products sounds like your thing
  • That's the core of what we do
  • You aren't looking for Monday thru Friday job where you are at a computer all day
  • We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
Requirements
  • 4 year degree or equivalent experience
  • Strong interest and knowledge of the Food & Beverage business
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Comfortable dealing with ambiguity
  • Manage conflict, lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs
  • Manage workload and prioritize tasks independently
What We Offer
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports and information
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
  • Accurately handle cash register operations
  • Climb up and down ladders
  • Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

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