General Manager

1 week ago


Brockton, Massachusetts, United States Urban Air Full time
Job Summary

Urban Air is seeking a visionary leader to drive success and maintain a fun culture. As General Manager, you will provide overall leadership, vision, and direction on initiatives and operating standards while fostering a positive atmosphere for guests and staff.

Responsibilities
  • People: Hire, train, and mentor staff to develop their skills, cultivate a team environment that provides exceptional customer service, and implement staff training programs.
  • Operations: Maintain a safe, clean, and secure environment, oversee all aspects of the operation, and continuously improve operational execution through attention to detail and adherence to operating standards.
  • Financials: Capitalize business opportunities, maintain fiscal responsibility for inventory control, and analyze financial reports to grow revenue and control expenses.
Qualifications
  • Strong character and decision-making skills
  • Experience in hospitality, facility operations, and management
  • Ability to develop team members and achieve expected store financial results
  • Professional, energetic, and self-motivated with a positive attitude

Urban Air is an equal opportunity employer. We are looking for a strong, vibrant leader who can set an example and provide guidance to a majority of younger staff. If you are a motivated and enthusiastic individual who can teach positive guest service skills and ensure the GM tasks are being completed to control costs and drive revenue, we encourage you to apply.


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