Paralegal - Child Support Specialist

2 weeks ago

Indianapolis, Indiana, United States Indy Gov Full time
Job Title: Paralegal - Child Support Establishment/Modification Unit

We are seeking a highly skilled and detail-oriented Paralegal to join our Child Support Establishment/Modification Unit. As a Paralegal in this unit, you will play a critical role in supporting the Deputy Prosecutors in the office, court, and team environment.

Key Responsibilities:
  • Assist Deputy Prosecutors as needed in the office, court, and team environment.
  • Return all phone calls within 24 hours.
  • Successfully complete a child support worksheet training class based on worksheet completion within the first 6 months of being hired.
  • Take periodic in-house re-training courses on preparing child support worksheets and successfully complete each re-training course in order to maintain employment as a litigation paralegal.
  • Initiate, review, and monitor cases for next appropriate establishment/modification actions.
  • Conduct paternity, support, Uniform Interstate Family Support Act (UIFSA), and modification interviews.
  • Coordinate with DNA Diagnostic Center (DDC) to have parties scheduled, tested, and results of genetic tests submitted to court.
  • Process, maintain, and follow up on local paternity and establishment case files.
  • Update information in ISETS on participants and employers as needed.
  • Work reports as needed.
  • Communicate with Non-custodial parents, Custodial parents, Employers, and court staff when necessary.
  • Corresponding with courts, employers, parties, and other agencies.
  • Process and follow-up of outgoing Est. UIFSA and Est. RESP cases with corresponding jurisdictions and Custodial Parents.
  • Direct interaction with parties and court staff during court (In-person or virtual).
  • Attend court sessions.
  • Prepare appropriate legal documents and correspondence.
  • Research, update, and certify arrears orders and balances using various computer systems as well as the documents and information in the file.
  • Research and prepare Pay History Details for use in office, court, other agencies, or public.
  • Create accounts and modify support orders in ISETS.
  • Process R & A request send appropriate letters gather all information for DPA.
  • Work close with the DPA to prepare pleadings for Lambert and SSI modification.
  • Make sure all follow up is complete.
  • Work cases from beginning until goal is accomplished.
  • Liaison with other agencies: Provide information and cooperation to facilitate the exchange of information as needed.
  • Maintain a spreadsheet of daily case activities.
  • Maintain excellent quality of work including making case notes and complete all work in a timely manner.
  • Work all File Requests and Transfers weekly. Cite cases into court in a timely manner.
  • Prepare cases for court prior to the court date.
  • Complete all dispositions on cases after court within 24 hours. Complete follow up on all cases in court. This includes sending income withholding orders when possible. Completion of updated case information in ISETS and updating case information as needed.
  • Work all mail within 2 days of receipt.
  • Work worklist daily; then prioritize and work weekly.
  • Participate in the planning and review of the section's goals as needed. Contribute to the effective and efficient daily operations of the Marion County Prosecutor's Office, Child Support Division through increased and ongoing knowledge of procedures.
  • Ensure that all work is completed in strict compliance with all applicable federal and state regulatory rules, laws, and guidelines, including IRS Publication 1075.
  • Abide by all policies and procedures set forth in the Marion County Prosecutor Office's Personnel Policies and Procedures Manual.
  • Be punctual and adhere to attendance policies.
  • Maintain a highly professional attitude and appearance. Must be a positive team player and work well with others.
  • Be enthusiastic about learning new skills and procedures.
  • Always possess a cheerful and energetic disposition, no matter how stressful the situation may be at times.
  • Additional duties as assigned.
Requirements:
  • Excellent oral and written communication skills. Must work well with the public and maintain a proper public image.
  • Ability to work with a diverse group of people.
  • Must manage time well, work efficiently, and set appropriate priorities on work to be undertaken. Ability to work quickly and accurately under time and situational pressures. Must have organizational skills and have initiative to foresee the daily needs of the section.
  • Ability to work independently. Must be dependable and responsible.
  • Excellent attendance record.
  • College degree preferred, High School Diploma or equivalent required.
  • Demonstrated leadership ability in present and past positions; demonstrated ability to maintain sound and effective relationships with peers.
  • Prior experience in Child Support, a plus.
  • Applicant must be a Marion County Resident at time of hire or willing to relocate to Marion County within 6 months of accepting the position.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a fair and equitable work environment and encourage applicants from all backgrounds to apply.

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