Community Director

2 weeks ago

Seattle, Washington, United States American Property Management Full time
About the Role

We are seeking a highly skilled Community Director to join our team at American Property Management. As a key member of our property management team, you will be responsible for overseeing the day-to-day operations of our 120-unit community in Tacoma, WA.

Key Responsibilities:

  • Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
  • Approve and maintain timecards for office and maintenance staff members.
  • Maintain high occupancy rates while focusing on resident retention.
  • Handle sales and marketing ventures and promote the company and property.
  • Track and handle revenue and expenses.
  • Prepare and maintain reports for upper management.
  • Collect rent dues in a timely manner.
  • Manage contract obligations.
  • Coordinate all move-in/move-out related items and documents.
  • Train, develop and manage performance of team members as needed in compliance with American Property Management policies and procedures.
  • Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management's Quality Standards.

Requirements:

  • 5+ years' experience in the multifamily/student housing within the last 10 years required.
  • 3+ years of experience managing an apartment community, including oversight and management of employees.
  • Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws.
  • Must have experience managing market-rate communities.
  • Must have experience managing Class A and/or Class B communities.
  • Customer service experience required.
  • Onesite and/or Knock experience preferred.
  • High School Diploma/GED required. Bachelor's degree in related field preferred.
  • Demonstrates exceptional attention to detail and organizational abilities.
  • Proficient in effective communication and teamwork.
  • Maintains a positive outlook and embraces a collaborative team approach.
  • Shows responsibility and takes pride in their work.
  • Fluent in English, with strong reading, speaking, and writing skills.
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

What We Offer:

  • Competitive starting wages.
  • A company-wide commitment to diversity and inclusion.
  • A positive work environment where employee's contributions are valued.
  • A fun culture with team-building activities and events.
  • Comprehensive training programs and development opportunities.

Our Mission & Culture:

At American Property Management, we are committed to being the 'Best Asset Management Company in the West' by setting the industry standard in customer service and honoring our customers who rely on us for continued exemplary service year after year. We prioritize respect, collaboration, integrity, and transparency, creating a work environment where every voice is heard and valued.

We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency not only shapes the way we do business but also how we support and appreciate our dedicated team members. By nurturing these values and striving to exceed customer expectations, we create a stronger, more successful company where everyone has the opportunity to thrive.

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