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Recovery Specialist

2 months ago


San Francisco, California, United States US Tech Solutions Full time

**Job Summary**

US Tech Solutions is seeking a highly skilled Recovery Representative/Customer Service professional to join our team. As a key member of our operations team, you will be responsible for resolving bank returned items in a timely and accurate manner.

**Key Responsibilities:**

  • Resolve bank returned items in a timely and accurate manner.
  • Provide quality customer service to internal and external customers while mitigating risk to the company.
  • Educate clients on best practices for reducing returned items.
  • Collaborate with internal stakeholders to resolve issues and improve processes.

**Requirements:**

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong attention to detail and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.