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Recovery Specialist
2 months ago
**Job Summary**
US Tech Solutions is seeking a highly skilled Recovery Representative/Customer Service professional to join our team. As a key member of our operations team, you will be responsible for resolving bank returned items in a timely and accurate manner.
**Key Responsibilities:**
- Resolve bank returned items in a timely and accurate manner.
- Provide quality customer service to internal and external customers while mitigating risk to the company.
- Educate clients on best practices for reducing returned items.
- Collaborate with internal stakeholders to resolve issues and improve processes.
**Requirements:**
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong attention to detail and organizational skills.
- Ability to maintain confidentiality and handle sensitive information.
**What We Offer:**
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.