German Speaking Customer Advocate

7 days ago


Ware, Massachusetts, United States Bio-Rad Laboratories Full time

We are seeking a highly skilled German Speaking Customer Advocate to join our team in Budapest. The successful candidate will be responsible for delivering exceptional customer experiences and supporting our clients in the dedicated region.

The estimated salary for this position is $50,000 - $70,000 per year, depending on experience.

Key Responsibilities:

  • To be the primary contact for customers and commercial teams
  • Support customers and sales teams in the given region
  • Respond to customer inquiries via phone and email, and support sales teams with their inquiries
  • Process operational customer complaints

Requirements:

  • Excellent communication skills in English and German
  • Strong customer service experience within a fast-paced corporate environment
  • Experience in a customer-facing role, including order processing
  • Good MS Office skills

About Bio-Rad Laboratories:

We are a global leader in developing, manufacturing, and marketing high-quality research and clinical diagnostic products. Our mission is to help people everywhere live longer, healthier lives.

Benefits:

  • Competitive salary and benefits package
  • 100% commuting allowance for non-Budapest residents
  • Annual bonus
  • Annual salary review
  • Marriage and childbirth allowance
  • School start allowance
  • Loyalty award
  • Employee Referral Program with remarkable referral bonus


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