Cloud Technical Account Manager

1 day ago

San Francisco, California, United States Amazon Full time
About the Role

We are seeking a highly skilled Cloud Technical Account Manager to join our AWS Enterprise Support team. As a key member of our team, you will be responsible for providing technical guidance and support to our customers, helping them to achieve the greatest value from AWS services.

Key Responsibilities
  • Provide technical expertise and guidance to customers on AWS services and solutions
  • Work closely with customers to understand their business and technical needs, and develop strategies to help them achieve their goals
  • Collaborate with internal teams to ensure seamless delivery of support services to customers
  • Develop and maintain strong relationships with customers, understanding their technical challenges and providing proactive solutions
Requirements

To be successful in this role, you will need:

  • 7+ years of technical engineering experience, with a strong background in cloud computing and AWS services
  • Experience in informational technology operations, with a focus on cloud-based systems
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams
  • Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions
What We Offer

As a Cloud Technical Account Manager at AWS, you will have the opportunity to work with a talented team of professionals, and to develop your skills and expertise in cloud computing and AWS services. We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.

We are an equal opportunities employer, and welcome applications from diverse candidates. If you are passionate about cloud computing and customer success, and have the skills and experience to succeed in this role, we encourage you to apply.

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