Client Service Representative
2 weeks ago
We are excited to announce an opening for a dedicated Client Service Representative to become part of our team. In this role, you will have the chance to deliver outstanding service to our clients while embodying our fundamental principles of People First, Absolute Integrity, and a Zest for Excellence.
Core Responsibilities:
- Provide exceptional service to clients through timely, efficient, and friendly interactions
- Direct clients to the appropriate departments as required
- Accurately handle financial transactions including deposits, withdrawals, and payments
- Assist with cash management duties such as balancing and reconciliation
- Address client concerns and escalate issues when necessary
- Facilitate account services for clients including wire transfers and fee assessments
- Ensure operational integrity and adherence to banking regulations
Qualifications and Skills:
- Strong attention to detail and precision
- Outstanding communication abilities
- Customer-oriented approach
- Willingness to learn and grow
- Professional demeanor in all interactions
- Ability to collaborate effectively within a team
- Adaptability and flexibility
Requirements:
- High School diploma or equivalent
- At least 6 months of experience in financial services or a related field
- Proficiency in Microsoft Office applications
- Comfortable using PCs and email systems
Benefits of Joining Our Team:
- Competitive hourly wage ranging from $18.00 to $20.00
- Comprehensive benefits package
- Generous paid time off programs
- Opportunities for professional growth and development
- And more
This job description outlines the primary responsibilities of the position and may be adjusted by the organization as necessary. First Northern Bank of Dixon is an equal opportunity employer.
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