Insurance Claims Resolution Specialist
2 weeks ago
The Insurance Resolution Specialist within the Central Billing Office (CBO) is tasked with managing and addressing all insurance billing follow-ups and denial matters. This role is essential in ensuring that all facilities within the Commonwealth of Virginia's health system receive accurate reimbursements from insurance providers.
Key Responsibilities:
- Handle the billing processes for both inpatient and outpatient services across various facility types assigned to the CBO.
- Conduct follow-ups on insurance claims and manage denials, adhering to payer and departmental guidelines.
- Utilize expertise in revenue cycle management to resolve issues related to insurance billing and payment collections.
- Deliver exceptional customer service in response to inquiries from insurance companies, clinical departments, and patients.
- Analyze patient accounts to ensure efficient and timely resolution of claims.
- Evaluate expected reimbursements and payments to guarantee accurate processing for all assigned lines of business and facilities.
- Contribute to departmental functions aimed at achieving overall goals.
- Perform additional duties as assigned to support the team and organizational objectives.
Compensation: $25.79 Hourly
Minimum Requirements:
- Education: High School Graduate or Equivalent
- Experience: Minimum of 2 years in a relevant field
- Licensure: None required
Physical Demands: This position requires prolonged periods of sitting, along with proficient communication, auditory, and visual skills. Attention to detail and legible writing are essential.
The Commonwealth of Virginia is committed to fostering a diverse workforce. We believe that diversity enhances excellence through the unique perspectives and experiences of each individual. We are equal opportunity and affirmative action employers, ensuring that all qualified applicants receive consideration for employment without regard to various personal characteristics.
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