Loan Specialist

4 weeks ago


Austin, Texas, United States AUTOPAY Full time
Auto Refinance Specialist Job Description

At AUTOPAY, we're revolutionizing the way people refinance their cars. As an Auto Refinance Specialist, you'll play a crucial role in delivering exceptional customer service and providing direct-to-consumer auto finance and refinance solutions.

Key Responsibilities:
  • Interact with customers to understand their needs and provide tailored auto finance and refinance options.
  • Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted.
  • Develop sales skills to effectively present benefits of loan options and sell additional products.
  • Manage expectations and overcome objections with a consultative sales approach.
Requirements:
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Strong verbal and written communication skills, with an emphasis on communication of channel operations.
  • Ability to effectively communicate with all levels of the company.
  • Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues.
What We Offer:
  • Paid time off and paid holidays.
  • 401K Savings Plan.
  • Four health insurance plan options.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).


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