Program Coordinator

5 hours ago

Lebanon, Pennsylvania, United States Dartmouth-Hitchcock Health Full time
Job Summary

The Graduate Medical Education (GME) Program Coordinator plays a vital role in the management of GME programs at Dartmouth-Hitchcock Health. This position partners with the program director and leadership to ensure the operational and administrative aspects of one or more GME programs are effectively managed.

Key Responsibilities
  • Serves as a liaison between the program director, trainees, the GME office, and other programs and related agencies.
  • Oversees day-to-day operations of the training program.
  • Manages HR and compliance-related requirements for trainees as a delegate for the Program Director.
  • Manages and coordinates trainee rotation schedules (internal and external) and on-call coverage along with all trainee HR and program-specific activities.
  • Manages and monitors compliance with institutional and program policies, and all regulatory accreditation, licensure, and certification requirements for trainees including clinical and educational work hours and educating program faculty and staff as needed.
Program Accreditation & Compliance
  • Utilizes unique knowledge of ACGME program requirements, policies, and procedures to support programmatic compliance and serves as the program's project manager for ACGME site visits.
  • Together with the Program Director(s), manages residency data contained in the ACGME Accreditation Data System including milestones, surveys, scholarly activity, training sites.
  • Facilitates Program Evaluation, Clinical Competency, and other relevant program-specific committees.
  • Responsible for tracking and meeting deadlines for internal and external stakeholders including accreditation, specialty board, and other regulatory bodies (ACGME, FREIDA, ERAS, GME Track, board requirements, state licensure).
Residency Lifecycle
  • Manages the program's annual interview process, including marketing via website and social media, records and software management, scheduling, ranking, reporting, and process improvement.
  • Creates and executes graduation activities and off-boarding and verifications for trainees.
  • Participates in trainee remediation to ensure compliance documentation, grievance, and due process procedures.
  • Provides program-level administrative support for resident reappointment/promotion.
  • Responsible for orientation planning and execution for new trainees as well as program-specific educational retreats.
Qualifications
  • Associate's degree with 3 years of relevant coordination/healthcare experience or the equivalent in education and experience required.
  • Prior Graduate Medical Education experience and/or Bachelor's degree preferred.
  • Superb communication (written, verbal, cross-cultural, interpersonal) which exhibits diplomacy, leadership, and compassion.
  • Comfortable working both independently and as a part of a collaborative team.
  • Able to work with all levels of faculty, administration, and staff.
  • Possess demonstrated leadership and personnel management skills.
  • Passion for lifelong learning and professional development.
  • Strong critical thinking skills.
  • Able to adapt quickly to shifting priorities in work demands and timelines.
  • Possesses excellent organizational skills and is able to prioritize and problem solve.
  • Excellent attention to detail, maintains accurate and complete records, and protects sensitive, confidential information at all times.

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