Customer Relations Manager

1 week ago


Clackamas, Oregon, United States Glostone Trucking Solutions and CleanFleet Full time
About the Role

We are seeking a highly skilled Customer Relations Manager to join our team at Glostone Trucking Solutions and CleanFleet. As a key member of our customer-facing team, you will be responsible for ensuring compliance with Department of Transportation regulations and providing exceptional customer service.

Key Responsibilities
  • Manage a team responsible for ensuring compliance with Department of Transportation regulations
  • Create alignment between our company's vision and the day-to-day work of the team
  • Engage with leadership to understand the overall direction and provide clear guidance and support to the team
  • Develop curricula that meet the team's learning needs in collaboration with our Director of Training
  • Offer feedback and coaching to team members to help them grow and develop
  • Create structures that help the team prioritize, allocate work well, and operate more efficiently
Requirements
  • 2 years' experience coaching, developing, and leading a team
  • 1-3 years' experience in business-to-business customer relations
  • Alignment with our company values of Never Settle, Share Responsibility, and Rise Together
  • Experience working in a small business (fewer than 200 employees)
  • Familiarity with regulatory industries preferred
  • Ability to pass a criminal background check and drug test
What We Offer
  • Annual salary of $78,726
  • Health, Vision, and Dental Insurance
  • Life Insurance
  • Employee Assistance Program
  • Health Savings Account
  • Paid time off - 1 week upon start of employment
  • Paid holidays & sick time
  • Simple IRA
  • Professional development stipend up to $1,000 annually

We are a family-owned business specializing in employee drug testing, vehicle DOT compliance, and fleet performance. Our mission to safeguard informs everything we do. We're stewards of knowledge who are making transportation safer - on the road, on your team, and around the nation - by building lasting, trusted partnerships.



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