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Customer Service Liaison
2 months ago
XPO Logistics is seeking a skilled professional to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for:
Key Responsibilities:- Providing exceptional customer service via telephone and email
- Resolving customer complaints in a professional and courteous manner
- Diagnosing and resolving issues related to delivery routes and orders
- Monitoring the progress of delivery routes and verifying delivery information
- Processing changes and cancellations to delivery orders
This is an exciting opportunity to join a dynamic team and contribute to the success of XPO Logistics. If you are a motivated and customer-focused individual, we encourage you to apply for this role.