Hotel Front Desk Night Auditor Part-Time
5 days ago
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hilton Garden Inn McAllen. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions, maintaining a high level of customer satisfaction, and providing exceptional service to our guests.
Responsibilities:- Reconcile all credit card transactions, financial records, and occupancy percentages
- Process reservations and check-ins, and other front desk agent duties as required
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints
- Produce and distribute daily, weekly, and monthly reports to hotel management and department heads
- Excellent communication and customer service skills
- Previous hotel front desk, hospitality, or night audit experience is preferred
- Proficiency with computers and experience with reservation and accounting software is desired
- Some college is preferred but a high school diploma or equivalent is required
Hilton Garden Inn McAllen is a modern hotel located near the McAllen International Airport, offering comfortable rooms, an outdoor pool, and a fitness center. We are committed to providing exceptional service and a warm welcome to our guests.
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