Medical Office Coordinator

2 days ago


McAllen, Texas, United States FYZICAL Therapy and Balance Centers Full time
Job Summary

FYZICAL Therapy and Balance Centers is seeking a highly skilled and organized Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient experience.

Key Responsibilities
  • Provide exceptional customer service to patients, answering phone calls, and responding to emails in a timely and professional manner.
  • Manage front desk operations, including scheduling appointments, handling patient intake, and maintaining accurate records.
  • Verify insurance coverage and pre-authorizations for treatment, ensuring that patients receive the necessary care.
  • Maintain a clean and organized workspace, adhering to FYZICAL's high standards of cleanliness and professionalism.
  • Collaborate with the clinical team to ensure seamless communication and coordination of patient care.
Requirements
  • High school diploma or equivalent required.
  • Authorization to work in the U.S. required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Basic computer skills, including proficiency in Microsoft Office and ability to learn new software systems.


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