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Customer Service Coordinator
2 months ago
Supercuts is seeking a Receptionist to join our vibrant team. The ideal candidate will possess exceptional customer service abilities, a polished appearance, and outstanding communication skills, along with the capability to handle multiple tasks efficiently.
Key Responsibilities
- Greet clients warmly as they arrive at the salon.
- Oversee the waiting area and maintain communication with clients until they are attended to by their stylist.
- Handle incoming calls and assist with both online and phone check-ins.
- Support the management of retail products, maintain cleanliness, restock supplies, and perform various administrative tasks.
- Execute additional administrative responsibilities as directed by the management team.
- Ability to thrive in a fast-paced salon environment.
- Strong time management skills, sound judgment, and the ability to juggle multiple tasks.
- Excellent interpersonal skills to engage professionally and courteously with clients, colleagues, and supervisors.
- Proficient in computer systems, including point-of-sale and data entry applications.
- Willingness to work a flexible schedule, including evenings and weekends.
- Enrollment in a cosmetology program is advantageous.
