Customer Service Representative

4 weeks ago


San Jose, California, United States Planet Fitness Inc. Full time

At Planet Fitness Inc., we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

The ideal candidate will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.

Key Responsibilities:

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all front desk related activities, including answering phones, facilitating updates to member accounts, and providing assistance with various questions.
  • Demonstrate diplomacy in all interactions, using appropriate behavior and language.
  • Maintain a clean and organized workspace, adhering to company standards.

Requirements:

  • 18 years of age or older.
  • Basic computer proficiency.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A competitive compensation package.

We're committed to creating a Judgement Free Zone where everyone feels welcome and supported. If you're passionate about delivering exceptional customer service and making a positive impact, we encourage you to apply for this exciting opportunity.



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