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Sales Manager: Grown Brilliance

2 months ago

West Hollywood, United States Leap Full time
Position Overview

At Leap, our retail teams are essential to our success. We are seeking a motivated Sales Supervisor for our Grown Brilliance boutique. This role is crucial in cultivating a high-performing store team and ensuring an exceptional customer journey.

Leap specializes in launching and managing data-driven retail outlets for contemporary brands, enhancing performance while minimizing risks. We proudly collaborate with innovative brands across various sectors.

Key Responsibilities:
  • Inspire and lead a team to craft unforgettable in-store experiences while promoting a positive atmosphere.
  • Collaborate with the Store Leader to implement strategies that boost sales and enhance client interactions.
  • Maintain high store standards, including cleanliness, visual presentation, and operational tasks such as inventory management.
  • Assist with promotional events and new store launches as required.
  • Adapt to and utilize new technologies and systems; familiarity with platforms like Shopify and Google Office is advantageous.
  • Work independently and effectively under pressure, ensuring store opening and closing procedures are followed.
  • Maintain a flexible work schedule, including evenings and weekends.
  • Possess a minimum of 1 year of management experience, either direct or indirect.
  • Have at least 2 years of experience in luxury retail, with GIA certification preferred.
  • Must be at least 18 years old.
  • Maintain an active presence on the sales floor, including extended periods of standing and walking.
  • Comfortable using a ladder and able to lift up to 50 lbs.
Ideal Candidate Profile:
  • Leadership Skills: Effectively motivates and guides team members through coaching and mentorship.
  • Customer Focused: Strives to build authentic connections and possesses outstanding sales abilities.
  • Adaptable: Thrives in a dynamic environment, demonstrating a growth mindset and creative problem-solving skills.
  • Team Player: Values collaboration and actively seeks feedback to strengthen relationships.
  • Professionalism: Demonstrates punctuality, accountability, and a strong work ethic.
  • Brand Knowledge: Stays informed about industry trends and shows enthusiasm for educating others about products.
  • Attention to Detail: Consistently produces high-quality work with efficiency.
Performance Metrics:
  • Achieve sales targets through key performance indicators such as conversion rates and average order value.
  • Engage in client outreach and networking to enhance customer satisfaction.
  • Effectively complete tasks and meet deadlines.
Benefits:
  • Employee discounts
  • Commission and bonus eligibility
  • 401K plan
  • Accrued paid time off for eligible employees
  • Medical, dental, and vision benefits for those averaging 32 hours or more per week
  • Employee assistance program

If you are passionate about supporting emerging brands and contributing to the evolution of retail, a career with Leap may be the perfect fit for you.