Executive Housekeeping Manager
6 days ago
About Kana Hotel Group
Kana Hotel Group is a leading hospitality company that strives to deliver exceptional service and quality to its guests. We are committed to creating a positive and supportive work environment that fosters growth and development for our employees.
Job Summary
We are seeking an experienced and skilled Executive Housekeeper to join our team. The successful candidate will be responsible for overseeing the housekeeping department, ensuring that all rooms and public areas are clean and well-maintained, and providing exceptional customer service to our guests.
Key Responsibilities
- Supervise and manage housekeeping staff, including hiring, training, and performance evaluations
- Develop and implement housekeeping policies and procedures to ensure high standards of cleanliness and quality
- Conduct regular room inspections to ensure that all rooms meet our quality standards
- Manage housekeeping budgets and inventory, including linen, cleaning supplies, and equipment
- Collaborate with other departments, such as front office and maintenance, to ensure seamless operations
- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner
- Stay up-to-date with industry trends and best practices in housekeeping and hospitality
Requirements
- High school diploma or equivalent required; degree in hospitality or related field preferred
- Minimum 4 years of experience in housekeeping, with at least 2 years of supervisory experience
- Excellent communication and leadership skills, with the ability to motivate and train staff
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
- Ability to work effectively in a fast-paced environment, with a focus on quality and attention to detail
What We Offer
Kana Hotel Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunities employer and welcome applications from diverse candidates.
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