Beverage Service Associate
2 weeks ago
Join Our Dynamic Team:
A position at Cinemark offers remarkable opportunities to engage deeply in our industry.
But that's just the start — being part of our team means significant growth as you contribute innovative ideas to craft an unforgettable experience for cinema enthusiasts globally.
Position Overview:
As a Beverage Service Associate, your primary responsibility will be to assist Guests in selecting food and beverage options that enhance their movie experience.
This involves warmly welcoming Guests through engaging interactions, providing tailored menu recommendations, possessing comprehensive menu knowledge, and delivering prompt and efficient service.
The Beverage Service Associate role serves as a crucial connection between our Guests and the culinary team.Key Responsibilities:
• Welcome Guests with a friendly demeanor in a timely and professional manner
• Maintain thorough knowledge of beverage and food offerings in a fast-paced setting to elevate the Guest experience
• Accurately document food and beverage requests from Guests promptly
• Manage all transactions on the assigned register (ensuring proper cash balance, distributing correct tickets or inventory linked to each sale, logging off appropriately when away from the register, and reporting any issues to management, including unauthorized register use)
• Verify identification to ensure Guests are at least 21 years old for all alcohol sales
• Ensure that alcoholic beverages are consumed in designated areas only
• Consistently employ suggestive selling techniques
• Collaborate with the kitchen team to guarantee the accuracy of food orders
• Regularly clean and sanitize high-contact areas for both Employees and Guests
• Properly use Personal Protective Equipment while performing job-specific tasks
• Adapt to the frequency and scope of required cleaning duties
• Monitor safety and security concerns (such as trip hazards, lighting, and suspicious individuals) and report to management
• Perform other job-related tasks as assigned
Qualifications:
• Proof of age (Associates serving, pouring, or mixing alcoholic beverages must be at least 18, and in some states, 21)
• Completion of basic food handling training and acquisition of any local or state-required certification, health card, or food handler's permit
• Team Members handling alcohol must complete a Safe Alcohol Service training program
• Availability for flexible hours, including evenings, weekends, and holidays
• Regular and consistent attendance is required
• Maintain an energetic and friendly attitude throughout each shift
• Deliver exceptional Guest service
• Accurate cash handling and basic math skills
• Strong interpersonal skills, with the ability to communicate effectively (both verbally and in writing) with individuals of all ages and backgrounds. Must be able to converse in and comprehend English regularly
• Ability to work collaboratively in a team environment as well as independently
• Ability to follow directions and respond with urgency
• Physical and Environmental Requirements:
• Frequent bending, kneeling, and lifting up to 50 lbs.
• Regular standing, walking, and reaching throughout the theater.
• Noise levels may vary from moderate to high at times.
• Ability to stand for extended periods.
*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
DISCLAIMER:
This job description serves as a general guideline for your duties and responsibilities at Cinemark and is not a legally binding contract.
Cinemark reserves the right to modify, change, or terminate the job description as deemed necessary.All Cinemark locations are designated smoke-free environments, including vapor, electronic, and conventional products.
Cinemark is an Equal Opportunity Employer
Compensation Range:
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