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Overnight Hotel Financial Coordinator

2 months ago

White Plains, New York, United States Best Western Crater Lake Highway Full time
Job Description

We are experiencing significant growth at our establishment and are in search of a dedicated night auditor who thrives in a guest-centric environment. This role requires a strong focus on customer satisfaction along with experience in financial record management. We offer comprehensive training and resources to support your career in hospitality.

Compensation:

$15 hourly

Key Responsibilities:
  • Conduct thorough verification, auditing, and reconciliation of all financial documentation, including room charges, cash transactions, credit card activities, final billing, and occupancy statistics.
  • Execute additional bookkeeping, administrative, and accounting tasks as necessary.
  • Prepare and disseminate daily, weekly, and monthly financial reports to management and department leaders.
  • Oversee housekeeping, security, and service requests, address guest inquiries, resolve complaints, and manage reservations and check-ins, fulfilling other front desk responsibilities as needed.
  • Deliver outstanding service to all guests throughout their stay.
Qualifications:
  • A high school diploma or equivalent is required; some college education is preferred.
  • Experience in front desk operations, guest services, or as a night auditor is advantageous but not mandatory.
  • Flexibility to work overnight shifts is essential.
  • Exceptional communication and customer service skills are required.
  • Proficiency in computer usage is necessary; familiarity with reservation and accounting software is a plus.
About the Company

Our hotel, located at the intersection of major routes, offers a relaxed atmosphere and is conveniently situated near recreational sites and local attractions.