Patient Service Representative

2 days ago


Westbrook, Maine, United States MaineHealth Full time
Job Summary

The Patient Service Representative will provide exceptional patient care and administrative support to our healthcare team. This role is responsible for greeting patients, answering phone calls, scheduling appointments, and performing various office duties as assigned.

Key Responsibilities
  • Provide excellent customer service to patients and families
  • Answer phone calls and respond to patient inquiries
  • Schedule appointments and manage patient flow
  • Collect, verify, and enter patient data
  • Monitor patient records and maintain confidentiality
  • Perform various administrative tasks as assigned
Requirements
  • High school graduate or equivalent preferred
  • Previous office experience with medical office experience is helpful
  • Knowledge of customer service concepts and techniques
  • Excellent organizational and communication skills
  • Ability to work independently and as a team member
About MaineHealth

MaineHealth is a healthcare organization that values its employees and the communities it serves. We offer a range of benefits and opportunities for growth and development. If you are looking for a career in a supportive and dynamic environment, apply today.



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