Patient Service Representative, Westbrook Primary Care

3 days ago


Westbrook, Maine, United States MaineHealth Full time
Job Summary

The Patient Service Representative will provide exceptional patient care and administrative support in a fast-paced primary care setting. This role requires a friendly and courteous demeanor, excellent communication skills, and the ability to multitask with ease.

Key Responsibilities
  • Patient Greeting and Support
    • Greet patients in a welcoming and respectful manner
    • Answer patient inquiries and provide information in a clear and concise manner
  • Scheduling and Coordination
    • Schedule appointments and procedures with patients and healthcare providers
    • Coordinate patient flow and ensure a smooth and efficient experience
  • Administrative Support
    • Perform various administrative tasks, such as data entry and record-keeping
    • Assist with maintaining accurate and up-to-date patient records
  • Communication and Teamwork
    • Communicate effectively with patients, healthcare providers, and other staff members
    • Collaborate with the healthcare team to ensure seamless patient care
Requirements
  • Education
    • High school graduate or equivalent preferred
  • Experience
    • Previous office experience with medical office experience is helpful
  • Skills
    • Excellent communication and interpersonal skills
    • Strong organizational and time management skills
    • Ability to work independently and as part of a team
About MaineHealth

MaineHealth is a healthcare organization that values its employees and provides a supportive and inclusive work environment. We offer a range of benefits and programs to support our employees' well-being and career development.



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