Patient Service Representative, Westbrook Primary Care
3 days ago
The Patient Service Representative will provide exceptional patient care and administrative support in a fast-paced primary care setting. This role requires a friendly and courteous demeanor, excellent communication skills, and the ability to multitask with ease.
Key Responsibilities- Patient Greeting and Support
- Greet patients in a welcoming and respectful manner
- Answer patient inquiries and provide information in a clear and concise manner
- Scheduling and Coordination
- Schedule appointments and procedures with patients and healthcare providers
- Coordinate patient flow and ensure a smooth and efficient experience
- Administrative Support
- Perform various administrative tasks, such as data entry and record-keeping
- Assist with maintaining accurate and up-to-date patient records
- Communication and Teamwork
- Communicate effectively with patients, healthcare providers, and other staff members
- Collaborate with the healthcare team to ensure seamless patient care
- Education
- High school graduate or equivalent preferred
- Experience
- Previous office experience with medical office experience is helpful
- Skills
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
MaineHealth is a healthcare organization that values its employees and provides a supportive and inclusive work environment. We offer a range of benefits and programs to support our employees' well-being and career development.
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