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Administrative Assistant

2 months ago

Dallas, Texas, United States Eiseman Jewels Full time
About Eiseman Jewels

Eiseman Jewels is a premier jeweler in the Southwest, renowned for its exceptional service and expert knowledge. As a family-owned business, we take pride in our commitment to excellence and our dedication to providing an unparalleled customer experience.

Job Summary

We are seeking an experienced and highly motivated Administrative Assistant to join our team. The successful candidate will be responsible for providing seamless customer service, maintaining good relationships with vendors and partners, and assisting team members as needed.

Key Responsibilities
  • Provide exceptional customer service, greeting clients over the phone and pairing them with the appropriate sales team member
  • Maintain good relationships with vendors and other partners
  • Assist team members upon request, acting as a problem-solver and partner
  • Communicate effectively, positively, and supportively with team members, vendors, and clients
  • Clean and gift wrap merchandise upon request
  • Participate in keeping the cases, windows, and store clean and tidy
  • Flexibility to perform different tasks based on day-to-day business needs
  • Offer additional support to sales team
Requirements
  • At least 1-3 years of previous customer service experience
  • Great people skills and a smile
  • Proficient in Microsoft Suite, specifically in Word and Excel
  • Acute attention to detail, efficiency, and accuracy
  • Ability to multi-task in a fast-paced environment
  • Maintain a sense of urgency throughout the day
  • Work schedule includes five days a week with daily hours of 9:15 a.m. to 6:30 p.m., including Saturday rotations and additional hours during events as needed
  • Effectively communicate with clients and co-workers through face-to-face conversation, phone calls, and email
  • Excellent listening and observation skills
  • Bi-lingual preferred
  • Autonomous, logical, self-starter
  • Adhere to company dress code and additional company policies and procedures
  • Cooperative and open-minded to new ideas and change
  • Ability to identify needs of store and adapt to a variety of situations and personalities
  • Lift 30 pounds
  • Three references required
What We Offer

Eiseman Jewels provides a comprehensive benefits package, including health, dental, and vision insurance, long-term disability, life insurance, and paid sick, vacation, and holidays. Qualifies for performance commission after one full year of employment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Administrative Assistant looking for a challenging and rewarding role, please submit your application.