Field Service Engineer

1 month ago


Tate GA USA, United States TOPCON Full time
Job Summary

Topcon is seeking a highly skilled Field Service Engineer to provide technical support for our customers. As a key member of our team, you will be responsible for installing, maintaining, and repairing our extensive portfolio of Eyecare equipment, examination lanes, and local and remote telehealth network platforms.

Key Responsibilities
  • Provide technical support and troubleshooting for customers
  • Install, maintain, and repair Eyecare equipment and examination lanes
  • Analyze and resolve issues with network infrastructure
  • Perform hardware and software upgrades and limited departmental projects
  • Collaborate with internal teams to evaluate communications and functionality within local and remote network infrastructures
Requirements
  • Minimum 1 year of relevant work experience
  • Previous experience as a field service professional or in a relevant capacity is preferred
  • CompTIA Network+ certification or networking background preferred
  • High school diploma or equivalent required
  • Associates or Bachelors preferred
What We Offer
  • Competitive base pay range: $30.00 to $35.00 Hourly
  • Eligibility for a $600 monthly car allowance
  • A comprehensive benefit package including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts, and a 401(k) plan with employer match
  • Tuition reimbursement and other perks and benefits


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