Senior Field Service Technician
4 days ago
Job Title: Senior Field Service Technician
Job Summary: We are seeking a highly skilled Senior Field Service Technician to provide on-site technical support to our customers. The successful candidate will be responsible for installing, troubleshooting, and maintaining Nordson equipment, as well as providing technical counseling and recommendations to customers.
Key Responsibilities:
- Provide on-site technical support to customers to promote Nordson technology.
- Install, troubleshoot, and maintain Nordson equipment.
- Provide technical counseling and recommendations to customers.
- Coordinate and schedule service calls to accommodate customer requirements.
- Summarize service reports and provide documentation for future reference.
- Provide technical support via telephone and email.
- Make courtesy calls to customer plants to perform health checks of Nordson equipment.
Requirements:
- High school diploma or equivalent.
- Associates degree or vocational school certificate preferred.
- Strong mechanical and electrical skills.
- PLC programming and troubleshooting skills preferred.
- Minimum 5 years of experience.
Preferred Skills and Abilities:
- Proven exceptional communication skills.
- Demonstrated ability to read and interpret mechanical drawings and electrical schematics.
- Excellent customer service skills.
- Intermediate computer skills, including proficiency with Microsoft Office products.
- Ability to travel globally.
About Nordson: Nordson Corporation is a leading global provider of advanced technology solutions for industrial and commercial applications. We are committed to providing our customers with the highest level of service and support.
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