Business Process Optimization Specialist
4 hours ago
Job Description
Service Coordination, Inc. is seeking an experienced Business Process Analyst to enhance the efficiency and effectiveness of our business operations. The ideal candidate will possess a keen eye for detail, a passion for process optimization, and the ability to translate complex processes into clear, actionable steps.
- Key Responsibilities:
- Process Analysis: Conduct thorough gap analysis of current business processes across various departments and identify opportunities for improvement.
- Process Design: Design and implement process improvements that enhance workflow efficiency, customer experience, and Team Member experience.
- Documentation: Develop and maintain detailed documentation of processes.
- Implementation: Monitor the implementation of new processes and adjust as necessary to achieve desired outcomes.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 2 years of experience in business process analysis, design, and implementation.
- Proficiency in process mapping tools.
- Strong analytical and problem-solving skills with a track record of delivering results.
- Excellent communication and interpersonal skills, with the ability to engage effectively with all levels of the organization.
Service Coordination, Inc. is an equal opportunity employer and is committed to providing equal access to individuals with disabilities. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.
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