Membership Experience Leader
5 days ago
We are a diverse and inclusive team of professionals dedicated to delivering exceptional customer experiences. Our team members are passionate about helping our customers save on the products and services they need for their families and homes.
Job DescriptionThe Membership Experience Leader will be responsible for leading a team of frontline team members to deliver exceptional customer experiences and drive membership growth. This individual will develop and implement strategies to improve customer satisfaction and drive business results.
Key Responsibilities- Lead a team of frontline team members to deliver exceptional customer experiences.
- Develop and implement strategies to improve customer satisfaction.
- Coach and train team members to improve their customer service skills.
- Monitor and analyze customer feedback to identify areas for improvement.
- Prior leadership experience preferred.
- Prior customer service experience preferred.
- Prior management experience preferred.
- Excellent communication and interpersonal skills.
- Salary range: $18.00 - $22.00 per hour.
- Weekly paychecks.
- Free BJ's Inner Circle and Supplemental membership(s).
- Generous time off programs.
- Benefit plans for changing needs.
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Part Time Senior Membership Manager
2 weeks ago
Avon, Ohio, United States BJ's Wholesale Club Full timeJob DescriptionWe are seeking a Part Time Senior Membership Manager to oversee the frontline in the absence of the Front End Manager. This role is responsible for coaching, teaching and developing all frontline team members to ensure excellent member service.The ideal candidate will have prior leadership experience, basic math skills and be able to navigate...
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Education Leader for Early Childhood Development
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Front End Operations Manager
5 days ago
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Customer Service Director
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Front Desk Support Specialist
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Customer Service Ambassador
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Sales Associate
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Quality Excellence Leader
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Front End Service Lead Position
5 days ago
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Customer Service Lead
5 days ago
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Customer Service Representative
2 weeks ago
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Fast-Track Operations Leader
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Birthday Party Specialist
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Fast-Track Operations Manager
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Registered Nurse
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Restaurant Supervision Position
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