Part Time Senior Membership Manager

2 days ago


Avon, Ohio, United States BJ's Wholesale Club Full time
Job Description

We are seeking a Part Time Senior Membership Manager to oversee the frontline in the absence of the Front End Manager. This role is responsible for coaching, teaching and developing all frontline team members to ensure excellent member service.

The ideal candidate will have prior leadership experience, basic math skills and be able to navigate within system applications. They will also be able to work effectively in a team environment and provide excellent customer service to our Members.

Key Responsibilities:

  • Supervise the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager.
  • Model and provide excellent Member service, while coaching, teaching and developing team members to do the same.
  • Drive membership metrics through acquisition, retention, loyalty and experience programs.
  • Act with sense of urgency to ensure Members are assisted in a timely and efficient manner.

Salary Range: $16.50 - $20.00 per hour, based on location and qualifications.

Environmental Job Conditions:

  • Frequently requires lifting objects up to 30 pounds.
  • Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises.


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