Technical Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States 020 Travelers Indemnity Co Full time
About the Role

Travelers Indemnity Co is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for investigating, evaluating, and resolving assigned Construction Defect and Property Damage claims.

Key Responsibilities
  1. Directly handle assigned claims, providing quality customer service and ensuring timely coverage analysis and communication with insureds.
  2. Consult with Manager on the use of Claim Coverage Counsel as needed.
  3. Investigate each claim through prompt and strategically-appropriate contact with policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers, and technical experts.
  4. Actively engage in the identification, selection, and direction of internal and/or external resources for specific activities required to evaluate claims.
  5. Verify the nature and extent of injury or property damage by obtaining and reviewing records and damages documentation.
  6. Maintain claim files and documents claim file activities in accordance with established procedures.
  7. Utilize evaluation documentation tools and create Claim File Analysis (CFA) in accordance with department guidelines.
  8. Establish and maintain proper indemnity and expense reserves.
  9. Recommend cases for discussion at roundtable and attend/present at roundtables/authority discussions for collaboration of technical expertise.
Requirements
  • Bachelor's Degree preferred.
  • 5 years business experience preferred.
  • Advanced level knowledge and skill in claim and litigation.
  • Basic working level knowledge and skill in various business line products.
  • Strong negotiation and customer service skills.
  • Skilled in coverage, liability, and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law.
What We Offer
  • Competitive salary range: $81,000.00 - $133,700.00.
  • Comprehensive benefits program, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional growth and development.


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