Technical Support Specialist III
4 days ago
As a Technical Support Specialist III at DVSport, you will be responsible for analyzing, troubleshooting, and diagnosing hardware problems in a timely and professional manner. You will actively update, maintain, and monitor all aspects of computer networks, install and configure computer systems, networking equipment, and applications. Additionally, you will respond to customer inquiries and assist in troubleshooting and resolving problems. You will also provide input during the development of new projects, products, and bids, and assist management in creating training materials pertaining to computer troubleshooting and usage. You will work closely with Technical Support Specialists II and service and support teams, and develop training for peers. You will maintain documentation of processes and procedures, and understand that due to the nature of our business, working hours can include nights, weekends, and holidays as necessary.
Key Responsibilities
• Analyze, troubleshoot, and diagnose hardware problems in a timely and professional manner
• Actively update, maintain, and monitor all aspects of computer networks
• Install and configure computer systems, networking equipment, and applications
• Respond to customer inquiries and assist in troubleshooting and resolving problems
• Provide input during the development of new projects, products, and bids
• Assist management in creating training materials pertaining to computer troubleshooting and usage
• Work closely with Technical Support Specialists II and service and support teams
• Develop training for peers
• Maintain documentation of processes and procedures
Requirements
• 7+ years of system and network support experience
• Functional knowledge of Microsoft Windows Server and Client operating systems
• Proficient in storage technologies such as RAID, NAS, SAN, SATA, SAS
• Functional networking knowledge including TCP/IP, DNS, WINS, DHCP
• Documented security knowledge and experience
• Experience with digital video encoding, decoding, and streaming
• Knowledge of streaming protocols including RTSP, RTMP, HLS, TS-UDP, SRT, and NDI
• Commitment to high-quality service to both clients and fellow team members
• Supervisory/management experience
• Ability to multi-task and shift priorities as needed
• Excellent verbal and written communication skills
• Ability to work independently with minor guidance
• Strong problem-solving skills
• Ability and willingness to travel at times
• Comfortable with a fast-paced environment
• Bachelor's degree in a related field
DVSport Advantages
• 401k with automatic company contribution
• Health, dental, and vision coverage
• Flexible work schedule
Job Type
Full Time
Location
Pittsburgh or Remote
Compensation
$75,000 - $100,000/year
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States CNH Industrial Full timeJob Title: Technical Support SpecialistCNH Industrial is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for ensuring equipment productivity and uptime by troubleshooting complex technical issues with root cause problem solving skills to resolve.This is a field position with candidates...
-
Technical Support Specialist
3 weeks ago
Pittsburgh, Pennsylvania, United States VetJobs Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at the University of Pittsburgh. As a Technical Support Specialist, you will be responsible for providing advanced technical support to students, faculty, and staff, ensuring that they have access to the technology they need to...
-
Technical Support Specialist
2 weeks ago
Pittsburgh, Pennsylvania, United States CNH Industrial Full timeJob Title: Technical Support SpecialistCNH Industrial is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for ensuring equipment productivity and uptime by troubleshooting complex technical issues and resolving them with root cause problem-solving...
-
Technical Support Specialist
2 weeks ago
Pittsburgh, Pennsylvania, United States Pomeroy Technologies, LLC. Full timeJob SummaryPomeroy Technologies, LLC. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to staff members, resolving technical issues, and maintaining the company's IT infrastructure.Key Responsibilities:Provide technical support and...
-
Technical Support Specialist
4 weeks ago
Pittsburgh, Pennsylvania, United States Pomeroy Technologies, LLC. Full timeJob SummaryPomeroy Technologies, LLC. is seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams. This is a fantastic opportunity to work with a global provider of technology solutions and...
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Cypress HCM Full timeJob DescriptionCypress HCM is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key Responsibilities:Desktop/Client Support: Provide support for Windows...
-
Technical Support Specialist
5 days ago
Pittsburgh, Pennsylvania, United States K2 Staffing, LLC Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at K2 Staffing, LLC. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to clients via phone, email,...
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Aires Full timeAires is seeking a skilled Technical Support Specialist to join our team in Pittsburgh, PA. As a Technical Support Specialist, you will provide direct technical support to internal business customers for issue resolution and service requests reported, as well as initial incident response for data security.Key Responsibilities: Respond to incoming calls,...
-
Technical Support Specialist
7 days ago
Pittsburgh, Pennsylvania, United States ACARA Full timeJob SummaryACARA Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include coordinating with customer IT departments to add copier devices to their networks,...
-
Technical Support Specialist
4 days ago
Pittsburgh, Pennsylvania, United States eStaff Search Group Full timeAs a key member of the eStaff Search Group team, we are seeking a highly skilled Technical Support Specialist to provide expert technical assistance to our clients.Responsibilities:Our ideal candidate will be responsible for resolving complex technical issues, ensuring optimal performance of desktop systems, and providing timely and effective support to...
-
Technical Support Specialist
3 days ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Full timeJob SummaryAs a Technical Support Specialist at the University of Pittsburgh, you will be responsible for providing advanced technical support to students, faculty, and staff. This includes diagnosing and resolving moderately complex computing issues, configuring end-user devices, and assisting junior staff.Key ResponsibilitiesProvide high-level first...
-
Clinical Specialist III, CPT
1 week ago
Pittsburgh, Pennsylvania, United States Abbott Laboratories company Full timeAt Abbott, we're committed to helping people live more fully at all stages of life. As a Clinical Specialist III, CPT, you'll play a critical role in our mission by providing technical clinical expertise and support to our sales team, customers, and colleagues.Working under general direction, you'll identify and capitalize on sales opportunities by creating...
-
Clinical Specialist III, CPT
3 days ago
Pittsburgh, Pennsylvania, United States Abbott Full timeAt Abbott, we're committed to helping people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.Join Our TeamAbbott Clinical Specialist III, CPTAbout the RoleWe're seeking a highly...
-
Administrative Support Specialist
4 days ago
Pittsburgh, Pennsylvania, United States PEAK Technical Staffing USA Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at PEAK Technical Staffing USA. The successful candidate will provide administrative support to our team, with a focus on proposal development and coordination.Key ResponsibilitiesProvide administrative support to the proposal team, including...
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States K2 Staffing Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at K2 Staffing. The ideal candidate will have a strong background in networking and technical support, with excellent communication skills and a proven ability to work with clients at a business level.Key ResponsibilitiesProvide pre- and post-sales support to clients,...
-
Programmer / Technical Support Specialist
3 weeks ago
Pittsburgh, Pennsylvania, United States Synergy Staffing Full timeJob Summary:This position is responsible for the implementation and programming of commercial intrusion, access control, fire, and video systems. The successful candidate will be a part of the Technical Services Group, which provides technical support and final commissioning of client systems.Key Responsibilities:Provide technical support for commercial...
-
Technical Service Support Specialist
4 weeks ago
Pittsburgh, Pennsylvania, United States Nidec Vamco Full timeJob SummaryNidec Vamco Corporation is seeking a skilled Customer Support Specialist to join our team in Pittsburgh, PA. As a key member of our Customer Support Group, you will be responsible for providing technical information to customers, assisting them in determining their needs for repair parts, and providing technical support.Key ResponsibilitiesProvide...
-
Product Specialist III
4 weeks ago
Pittsburgh, Pennsylvania, United States Calgon Carbon Corporation Full timeJob DescriptionCalgon Carbon, a Kuraray Company, is seeking a highly skilled Product Specialist III to join our team. As a key member of our commercial support team, you will be responsible for overseeing activated carbon products, alternate medias, and associated services lines offered by Calgon Carbon, for an assigned business segment in a specific...
-
Technical Support Specialist
4 days ago
Pittsburgh, Pennsylvania, United States CNH Industrial Full timeJob Title: Field Technical Specialist - AG Hay ProductsCNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers.As a truly global company, CNH Industrial's 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a...
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Insight Global Full timeJob Title: Technical Support AnalystJob Summary:Insight Global is seeking a skilled IT Support Analyst to provide technical assistance to our clients. The ideal candidate will have a strong background in IT support and be able to troubleshoot and resolve technical issues efficiently.Key Responsibilities: Provide technical support to clients via phone, email,...