Client Relationship Manager

1 week ago


Memphis, Tennessee, United States Velociti Full time
Job Description

Job Title: National Account Manager

Job Summary:

Velociti is seeking a highly skilled National Account Manager to join our team. As a National Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their needs and preferences to deliver exceptional service.
  • Business Development: Identify new business opportunities and develop strategies to drive revenue growth.
  • Account Management: Manage and maintain a portfolio of clients, ensuring that their needs are met and that they are satisfied with our services.
  • Communication: Communicate effectively with clients, internal stakeholders, and external partners to ensure seamless delivery of services.
  • Problem-Solving: Analyze and resolve complex problems that may arise in client relationships or business operations.
  • Team Leadership: Lead and manage a team of sales professionals to achieve business objectives.
  • Market Analysis: Conduct market research and analysis to identify trends and opportunities for growth.
  • Strategic Planning: Develop and implement strategic plans to achieve business objectives.

Requirements:

  • Experience: 5+ years of experience in a sales or account management role, preferably in the janitorial or commercial cleaning industry.
  • Education: High School diploma or equivalent required.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
  • Certifications: Valid driver's license and PC literacy.

Velociti is an Equal Opportunity Employer: Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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