Hotel Operations Coordinator

1 day ago


St Louis, Missouri, United States River City Full time
Job Description

We are seeking a highly skilled Front Desk Agent to join our team at River City Casino & Hotel. As a Front Desk Agent, you will be responsible for providing exceptional customer service and ensuring a seamless check-in/check-out experience for our guests.

About the Role:

  • Provide friendly and efficient front desk services to hotel guests, including check-in/check-out, room assignments, and responding to guest inquiries.
  • Manage cash handling and monitoring variances daily.
  • Process discrepancy reports, rate variations, and credit reports.
  • Coordinate with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy.
  • Perform night audit for date roll.

Requirements:

  • Bachelor's degree in Hospitality or related field preferred.
  • Two (2) years of experience in hospitality industry in a supervisory capacity required.
  • Knowledge of casino/hotel industry strongly preferred.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and professionalism.

What We Offer:

  • $16.00 per hour starting salary.
  • Day 1 medical, dental, & vision benefits.
  • Uber benefit for nearby metro stops.
  • Recognition programs with cash rewards, gift cards, & more.
  • Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Members children.


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