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Technical Solutions Engineer
2 months ago
Intrinsic Inc. is a pioneering company that leverages cutting-edge technologies to address complex digital challenges. As a Deployment Engineer, you will play a crucial role in helping our Trust & Safety teams optimize their workflows, allowing them to focus on high-priority tasks. By collaborating with our customers, you will contribute to the development of innovative solutions that protect online communities from abuse and misinformation.
We are seeking a highly skilled and passionate individual who is eager to learn and grow with our dynamic startup environment. As a Deployment Engineer, you will work closely with our customers to identify new use cases and improve our core product. Your technical expertise and curiosity will be essential in shaping the future of our company and the Trust & Safety industry.
Key Responsibilities- Customer Onboarding: Collaborate with our customers to onboard them onto Intrinsic, ensuring a seamless integration process.
- Technical Partnership: Work closely with customers to identify new use cases and develop innovative solutions.
- Technical Opportunities: Tackle technical challenges via code or partner with our engineering teams to resolve issues efficiently.
- Customer Advocacy: Represent the needs of our largest customers to the rest of the organization.
- Technical Content Creation: Develop technical content to demonstrate best practices and showcase the value of Intrinsic.
- Customer Support: Serve as the primary technical point of contact for our users, providing ongoing support and guidance.
- At least 2 years of experience working on backend infrastructure and APIs.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.
- Experience with server-side web development (Java/Scala, Python, Golang, NodeJS).
- Experience building stateless RESTful APIs.
- Familiarity with computer science fundamentals such as data structures, distributed systems, concurrency, and threading.
- Self-directed and comfortable working with ambiguity.
- Platinum-level medical, dental, and vision insurance.
- Unlimited PTO, sick leave, and parental leave.
- Up to $100 in reimbursement for personal health & wellness expenses each month.
- Free lunch and dinner.
- 401(k) plan.
