Front Desk Associate

1 week ago


New York, New York, United States Blink Fitness Full time

Job Title: Front Desk Associate

Company: Blink Fitness

Job Summary

We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Blink Fitness. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.

Key Responsibilities

  • Member Engagement
    • Greet members and guests warmly and make them feel welcome
    • Provide personalized service to meet the needs of our members
    • Encourage members to participate in club activities and events
  • Front Desk Operations
    • Manage the front desk area, ensuring it is clean and organized
    • Handle phone calls and respond to member inquiries in a professional and courteous manner
    • Process membership sales and renewals
  • Club Maintenance
    • Assist with maintaining the cleanliness and organization of the club
    • Report any maintenance or repair issues to the management team

Requirements

  • Customer Service Skills
    • Provide exceptional customer service to members and guests
    • Resolve member complaints and concerns in a professional and timely manner
  • Communication Skills
    • Effective communication and interpersonal skills
    • Ability to work well in a team environment
  • Availability
    • Availability to work a variety of shifts, including mornings, afternoons, and weekends

Benefits

  • Competitive Pay
    • $16.00 per hour
  • Opportunities for Advancement
    • Opportunities for career growth and advancement within the company

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