Front Desk Associate
1 week ago
Job Title: Front Desk Associate
Company: Blink Fitness
Job Summary
We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Blink Fitness. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.
Key Responsibilities
- Member Engagement
- Greet members and guests warmly and make them feel welcome
- Provide personalized service to meet the needs of our members
- Encourage members to participate in club activities and events
- Front Desk Operations
- Manage the front desk area, ensuring it is clean and organized
- Handle phone calls and respond to member inquiries in a professional and courteous manner
- Process membership sales and renewals
- Club Maintenance
- Assist with maintaining the cleanliness and organization of the club
- Report any maintenance or repair issues to the management team
Requirements
- Customer Service Skills
- Provide exceptional customer service to members and guests
- Resolve member complaints and concerns in a professional and timely manner
- Communication Skills
- Effective communication and interpersonal skills
- Ability to work well in a team environment
- Availability
- Availability to work a variety of shifts, including mornings, afternoons, and weekends
Benefits
- Competitive Pay
- $16.00 per hour
- Opportunities for Advancement
- Opportunities for career growth and advancement within the company
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