Hotel Operations Manager
4 days ago
The Hotel Operations Manager is responsible for ensuring the smooth operation of the hotel's front desk and guest services. This includes managing the front desk team, handling guest inquiries, and maintaining accurate records.
Key Responsibilities- Manage the front desk team to ensure excellent guest service and efficient check-in/check-out processes.
- Handle guest inquiries and resolve any issues in a timely and professional manner.
- Maintain accurate records of guest stays, including room assignments and special requests.
- Collaborate with other departments to ensure seamless guest experiences.
- Monitor and report on front desk performance, identifying areas for improvement.
- High school diploma or equivalent required.
- At least 2-3 years of experience in hotel operations or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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Hotel Operations Director
4 weeks ago
Key West, Florida, United States Highgate Full timeJob SummaryThe Managing Director is a key leadership position at Highgate Hotels, responsible for driving hotel profitability through revenue generation, cost control, and guest satisfaction. This role requires a strong focus on developing employees, maintaining hotel integrity, and contributing to the company's success.Key ResponsibilitiesTour operating...
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Hotel Operations Specialist
4 weeks ago
West Palm Beach, Florida, United States University of Miami Full timeKey Responsibilities: Coordinate hotel operations and ensure seamless guest experiences.Requirements: Bachelor's degree in Hospitality or related field from the University of Miami.About the Role:This is a unique opportunity to work in a dynamic environment and contribute to the success of our hotel. As a Concierge Coordinator, you will be responsible for...
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Hotel Operations Specialist
4 weeks ago
Longboat Key, Florida, United States Marriott Full timeJob Title: Hotel Operations Specialist - Luxury Resort SettingJob Summary:As a Hotel Operations Specialist, you will be responsible for ensuring the smooth operation of our luxury resort, providing exceptional guest experiences, and maintaining the highest standards of quality and service.Responsibilities:Key Responsibilities:Respond to guest repair requests...
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Sales Director for Hospitality
4 weeks ago
Key Largo, Florida, United States Shaner Hotel Group Full timeAs a Sales Director for Hospitality, you will be responsible for driving revenue growth and expanding our hotel's market share. Key responsibilities include:Key Responsibilities:Develop and implement sales strategies to meet or exceed budgeted goalsBuild and maintain relationships with key accounts and decision-makersCollaborate with the marketing team to...
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Night Auditor
4 weeks ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob Title: Night AuditorJob Summary:The Night Auditor is a key member of our hotel team, responsible for ensuring the accuracy of revenue and expense transactions during the audit shift. This role requires excellent communication and guest service skills, as well as the ability to work independently and make sound decisions.Responsibilities:• Be available...
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Banquet Service Professional
4 weeks ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJoin the Shaner Hotel Group team at the award-winning Playa Largo Resort & Spa in the Florida Keys. As a Banquet Houseperson, you will be responsible for setting up designated function rooms to meet the needs of our guests. Your attention to detail and ability to work in a fast-paced environment will be essential in ensuring the success of our...
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Front Desk Representative
4 weeks ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob SummaryAs a Front Desk Agent with Shaner Hotel Group, you will be responsible for providing exceptional guest services, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction. Key ResponsibilitiesProcess all check-ins and check-outs according to established hotel requirements.Handle guest complaints...
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Food and Beverage Service Associate
1 month ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Food and Beverage Service Associate at our award-winning Playa Largo Resort & Spa in the Florida Keys.ResponsibilitiesProvide exceptional customer service to guests, ensuring a memorable dining experience.Assist servers in providing quality food and beverage...
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Sales Director
4 weeks ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled Sales Manager to join our team at Shaner Hotels. The successful candidate will be responsible for driving revenue growth and developing strategic sales plans to meet or exceed budgeted goals.Key ResponsibilitiesDevelop and implement sales strategies to increase revenue and market shareBuild and maintain...
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Security Officer
4 weeks ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob SummaryAs a Security Officer at Shaner Hotel Group, you will be responsible for maintaining a safe and secure environment for our guests and employees. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key Responsibilities Patrol hotel facilities to...
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Sol by The Sea Server
4 weeks ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a skilled Server to join our team at Playa Largo Resort & Spa. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key ResponsibilitiesTake food and beverage orders, retrieve, and serve orders to guest tables according to hotel...
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Hotel Maintenance Engineer
4 weeks ago
Longboat Key, Florida, United States Marriott International, Inc Full timeJob Summary Marriott International, Inc is seeking a skilled Hotel Maintenance Engineer to join our team. As a Hotel Maintenance Engineer, you will be responsible for performing routine maintenance and repairs on hotel equipment and facilities. This includes troubleshooting and repairing mechanical, electrical, and plumbing systems, as well as performing...
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Host/Hostess - Playa Largo Resort & Spa
4 weeks ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Host/Hostess to join our team at Playa Largo Resort & Spa. As a Host/Hostess, you will be responsible for ensuring a seamless and exceptional dining experience for our guests.Key ResponsibilitiesBe available to work a flexible schedule, including weekends, holidays, and varied shifts.Ensure...
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Front Desk Representative
4 weeks ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob DescriptionAs a Front Desk Agent at Shaner Hotel Group, you will be responsible for providing exceptional guest services, handling guest complaints, and ensuring guest satisfaction. You will also be responsible for processing all check-ins and check-outs, adhering to payment and cash handling policies, and generating daily reports to designated...
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Airport Operations Manager
4 weeks ago
Key West, Florida, United States SP+ Full timeJob SummarySP+ is seeking a highly skilled Airport Operations Manager to oversee the day-to-day operations of our airport parking facilities. As a key member of our team, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining a safe and secure environment.Key ResponsibilitiesDirect and manage the activities of staff and...
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Pool Attendant
1 month ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob Title: Pool AttendantJoin our team at Playa Largo Resort & Spa as a Pool Attendant. As a key member of our hospitality team, you will be responsible for ensuring the pool and beach area is setup, clean, stocked and ready for the day's demands. This includes sweeping and watering down the pool deck, arranging furniture, and maintaining a clean and safe...
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Beachside Service Expert
1 month ago
Key Largo, Florida, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Beachside Service Expert to join our team at the award-winning Playa Largo Resort & Spa. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.ResponsibilitiesProvide exceptional service to...
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Restaurant Operations Manager
4 weeks ago
Key West, Florida, United States Hard Rock International Full timeJob Summary:As a Restaurant Operations Manager at Hard Rock International, you will be responsible for overseeing the daily operations of our cafes, ensuring that all brand standards and core values are upheld, and meeting or exceeding business objectives.Key Responsibilities:Financial Management: Demonstrate a deep understanding of the cafe budget and P&L,...
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Store Operations Manager
4 weeks ago
Key West, Florida, United States Ron Jon Surf Shop Full timeRon Jon Surf Shop is seeking an experienced retail professional to lead our store team. We offer a competitive compensation package and a dynamic work environment.Key Responsibilities: Manage store operations to ensure excellent customer service and sales performance Supervise and train store staff to meet sales and customer service goals Maintain store...
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Front Office Highgate Internship Opportunity
4 weeks ago
Key West, Florida, United States Southernmost Beach Resort Full timeCompensation Type:Hourly Highgate Hotels:Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. With a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, Highgate provides expert guidance through all stages of the property cycle,...