Relationship Manager

2 weeks ago


Charlotte, North Carolina, United States First National Bank of Pennsylvania Full time
About the Role

This position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads.

Primary Responsibilities:

  • Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
  • Make appropriate recommendations in the selling and cross-selling of Bank products and services.
  • Identify and achieves individual weekly sales goals set by the Branch Manager.
  • Incorporate FNB digital products & services into customer interactions.

Requirements:

  • High School or GED
  • 1 year of job-related experience
  • Excellent customer service, communication, organizational, and interpersonal skills
  • Ability to use a personal computer and job-related software
  • MS Word, Excel, and PowerPoint skills
  • Sales and customer service experience

Estimated Salary Range: $45,000 - $65,000 per year, based on location and experience.

Frequent driving required.



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