Customer Service Center Associate

1 week ago


Chelmsford, Massachusetts, United States Jeanne D'Arc Full time
Become a vital part of our organization as a Customer Service Center Associate at Jeanne D'Arc Credit Union

In this role, you will:

  • Handle incoming inquiries and support members with their transactions, account setups, and loan requests.
  • Foster member connections by providing insights into credit union offerings and services.
  • Adhere to established guidelines to maintain ethical business operations.
  • Address complex member issues with effective problem-solving techniques.
  • Engage in relationship development to advocate for Credit Union services.
  • Ensure accurate daily transaction balancing and assist with departmental reconciliations.
  • Possess a minimum of one year of relevant experience along with a high school diploma or equivalent.
  • Demonstrate proficiency in Microsoft Office and other business software.
  • Exhibit outstanding communication and customer service abilities.


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